Privacy Policy

Effective date: June 27, 2026  ·  Last updated: October 1, 2026

This Privacy Policy explains how TrippApps (“TrippApps,” “we,” “us,” or “our”) collects, uses, and shares information when you use the TrippApps website, trip-planning tools, and mobile applications (collectively, the “Services”). By using the Services you agree to this Policy. It works alongside our Terms of Service.

1. Information we collect

Information you provide

• Account information. When you create an account, we collect your email address and a display name. If you sign in with Google, we receive basic profile information (such as your name and email) from Google. Passwords are handled by our authentication provider and stored in hashed form — we never see your password.
• Trip and preference data. The starting points, destinations, and waypoints you enter; your vehicle and travel preferences (such as range, fuel efficiency, lodging and dining preferences, and units); and the trips and settings you save and sync to your account.
• Shared trips. When you share a trip, we store a copy of that plan and its route inputs (start, destination, and any stops) on our servers so it can be shown at a link. See “Shared trips” below.
• Communications. Information you send us when you contact support or fill out a form.
• Purchases. If you buy merchandise, your order and shipping details and payment are processed by our store and payment providers (see Section 3). We do not store your full payment card details.

Information collected automatically

• Usage and device data. Basic information such as your approximate region, device and browser type, and activity details (for example, when you were last active, where you first signed up, and which TrippApps apps and app versions you use), used to operate and improve the Services and to keep them secure. If you scan a TrippApps QR code, we record the time of the scan, your browser type, and your country.
• Essential storage. We use your browser’s local storage and similar technologies to keep you signed in and to remember your preferences. These are necessary for the Services to work.
• Trips planned before you sign up. If you plan trips on the website without an account, we keep up to three of them in your browser’s local storage, not on our servers. If you then create an account in that browser within about two weeks, those trips are added to your new account as saved trips and removed from your browser. They are never added to an account that already existed. You can delete them from your account like any other saved trip, or clear them sooner by clearing your browser storage.
• Analytics. We use Google Analytics (GA4) to understand how visitors find and use the Services so we can improve them. On the website, Google Analytics sets cookies and collects data such as the pages you view, your approximate location (derived from a truncated IP address), device and browser type, and how you interact with the site. In the mobile app, Google Analytics for Firebase collects the screens you view and the actions you take, along with a random app-instance identifier and basic device information; the app does not use your device’s advertising ID. We use it for measurement only — we do not enable Google’s advertising or cross-site audience features, and we do not use this data to serve you ads. You can opt out across all websites with the Google Analytics Opt-out Browser Add-on. Your use of Google Analytics is also subject to Google’s Privacy Policy.
• First-party analytics. We also keep our own simple, privacy-respecting measure of usage. We store a random, anonymous identifier in your browser’s local storage (or on your device, in the app) and use it to count unique visitors, which sections of the site are used, and how many trips are planned. This identifier is not tied to your name or email and is not shared with third parties or used for advertising; we use it only for internal measurement. Clearing your browser storage, or uninstalling the app, resets it.
• Location. We process the locations you enter to plan a route. With your permission, the mobile app may use your device’s location to pre-fill your starting point or find stops near you, only while you are using the app and only when you ask it to; you can deny or revoke this in your device settings. We do not track your location in the background, and we do not store the location used for a search beyond that request.
• Security and bot detection. We use Cloudflare to protect the Services from bots and abuse, including an invisible Cloudflare Turnstile check when you plan a trip. To do this, Cloudflare processes technical information such as your IP address and browser signals; it does not ask you to solve a puzzle in normal use. This processing is subject to Cloudflare’s Privacy Policy and its Turnstile Privacy Addendum.

Shared trips

When you choose to share a trip, we create a link that anyone who has it can open, without an account. The link shows the trip plan and its route inputs, so take care if your starting point is your home address. Shared links are not listed publicly or indexed by search engines, and we count how many times each link is opened. Your name and email are not shown on a shared trip. To have a shared link removed, contact us (see Section 7).

Reminders

If you turn on trip reminders in the app, they are scheduled on your device. No information about your reminders is sent to us.

2. How we use information

• To provide the Services — planning routes, estimating fuel and charging stops, and saving and syncing your trips and settings across your devices.
• To show the trips you choose to share at a link.
• To create and manage your account and authenticate you.
• To respond to your support requests and communicate with you about the Services.
• To process merchandise orders.
• To maintain security, prevent abuse, debug, and improve the Services.
• To comply with legal obligations.

3. How we share information

We do not sell your personal information. We share information only as described here:

• Service providers. We use trusted providers to run the Services, who process information on our behalf, including: our authentication and database provider (for accounts, saved trips, and settings); Google Maps Platform (for maps, places, directions, and Google sign-in); Google Analytics (for usage measurement); fuel- and charging-location data sources; our merchandise store and print-on-demand fulfillment provider (for orders and shipping); our hosting provider; our security and content-delivery provider (Cloudflare, for bot protection and to serve the site); and an email-delivery provider (for account and support emails).
• Map data. The Services use Google Maps Platform. Your use of mapping features is also subject to Google’s Privacy Policy.
• Legal and safety. We may disclose information if required by law or to protect the rights, safety, and property of TrippApps, our users, or the public.
• Business transfers. If TrippApps is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. Data retention

We keep your information for as long as your account is active or as needed to provide the Services, and afterward only as needed for legitimate business or legal purposes. You can delete your saved trips at any time, and you can ask us to delete your account and associated data (see Section 7).

5. Security

We use reasonable technical and organizational measures to protect your information, and we rely on established providers for authentication and storage. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

6. Children’s privacy

The Services are intended for adults. Our Terms of Service require users to be at least 18, and the Services are not directed to children. We do not knowingly collect personal information from anyone under 18, and never from children under 13. If you believe a child has provided us information, contact us and we will delete it.

7. Your choices and rights

You can review and update your display name from your account page, edit or delete your saved trips, and adjust your travel preferences at any time. To request access to, correction of, or deletion of your personal information, or to have a shared trip link removed, contact us at support@trippapps.com. You can also control location and notification permissions in your device settings.

Deleting your account

To delete your TrippApps account — the account you sign in to in RoadTripp and on this site — email support@trippapps.com from the address on the account with the subject “Delete my account.” We will delete the account, its saved trips, preferences, and shared trip links within 30 days, and confirm by email. Anonymous analytics records are not tied to your account and are not affected. Signing out or uninstalling the app does not delete your account.

8. California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect and how we use and share it, to request access to or deletion of your personal information, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share your personal information for cross-context behavioral advertising. To exercise your rights, contact us at support@trippapps.com; we will verify your request through your account email before acting on it.

9. International users

The Services are operated from the United States. If you access them from outside the U.S., you understand your information will be processed in the United States, where privacy laws may differ from those in your country.

10. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will post the updated Policy here with a new effective date and, where appropriate, notify you. Your continued use of the Services after the changes take effect means you accept the updated Policy.

11. Contact us

Questions about this Policy or your information? Reach us at support@trippapps.com or through our contact page.